Privacy Policy & Terms of Use

Last updated: 13 November 2026

1. Data controller

The controller responsible for your personal data is Alexandros Aidonis, photographer, Tax ID (ΑΦΜ) 138355907, Ioannina, Greece, email: alex@alexandrosaidonis.com.

2. What data we collect and why

We only collect what you give us yourself, through the contact form, by email or message, or when you book and buy services and products: full name, email, phone number, address, order and billing details, and the photographs created during your session.

We use it to:

  • reply to your enquiry (legal basis: steps taken at your request before entering into a contract),

  • provide the service you bought, deliver your photographs and fulfil your orders (legal basis: performance of a contract),

  • meet our tax and accounting obligations (legal basis: legal obligation),

  • publish photographs of you in the portfolio, on the website or on social media, only with your explicit consent, which you can withdraw at any time,

  • measure website traffic with cookies, only if you accept them (legal basis: consent).

We do not sell your data or share it with third parties for advertising purposes.

3. Who we share data with

We use trusted providers who process data on our behalf, and only as far as needed:

  • Squarespace: website hosting and contact form,

  • Google (Workspace/Gmail, Analytics): email and website statistics,

  • Pic-Time: client galleries and print order fulfilment,

  • Stripe: secure payment processing,

  • our accountant, for tax obligations.

Some of these providers are located in, or process data, outside the European Union, mainly in the United States. In these cases transfers are protected by the safeguards provided for in the GDPR, such as the European Commission's Standard Contractual Clauses or the EU-US Data Privacy Framework.

4. How long we keep data

  • Messages and enquiries that did not lead to a booking: up to 12 months.

  • Client details and photographs: for the duration of our work together and up to 3 years afterwards, so you can request copies. You can ask for earlier deletion.

  • Invoices and accounting records: for as long as tax law requires.

5. Your rights

You have the right to access, correct and delete your data, to restrict its processing, to data portability and to object to processing. Where processing is based on your consent, you can withdraw it at any time. To exercise any of these rights, email us at alex@alexandrosaidonis.com. We will reply within one month.

If you believe the processing of your data breaks the law, you have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

6. Cookies

The website uses essential cookies to work and, only with your consent, statistics cookies (e.g. Google Analytics). On your first visit you can accept them, decline them, or choose which ones to allow. You can change your choice at any time through "Manage cookies" in the cookie banner or by deleting cookies in your browser.

7. Online payments

Payments are processed by Stripe, and orders for prints and digital files by Pic-Time. We never store card details. All transactions are encrypted.

8. Intellectual property and use of the website

All content on this website (text, photographs, logos) belongs to Alexandros Aidonis and is protected by copyright law (Greek Law 2121/1993). Reproduction, copying, distribution or commercial use without prior written permission is prohibited.

Clients receive a licence for personal, non-commercial use of their photographs, unless otherwise agreed in writing.

To the extent permitted by law, we are not liable for any damage arising from the use of this website or from links to third-party websites. This does not limit liability for intent or gross negligence, nor your rights under consumer protection law.

9. Bookings, cancellations and refunds

Photo sessions. A booking is confirmed once the deposit is paid. The deposit is refunded only as follows:

  • Cancellation more than 30 days before the session date: 50% of the deposit is refunded.

  • Cancellation within 30 days of the session: the deposit is not refunded.

  • You can change the date with at least 48 hours’ notice, subject to availability and with written agreement.

Prints and digital files (via Pic-Time).

  • Prints and products are made to order with your own photographs, so the 14-day right of withdrawal does not apply to them and they cannot be cancelled once production has started.

  • For digital files, by completing your order you expressly agree to their immediate delivery and acknowledge that you thereby lose your right of withdrawal.

  • If a product arrives damaged or defective, let us know as soon as possible, ideally within 7 days of receipt, with photos and your order number, so we can replace it. This does not limit your statutory guarantee as a consumer.

10. Governing law

These terms are governed by Greek law. The courts of Ioannina have jurisdiction over any dispute, without prejudice to your rights as a consumer. You may also contact the Hellenic Consumer Ombudsman.

11. Contact

For any question about these terms or your personal data: alex@alexandrosaidonis.com